AI-powered POS intelligence + camera detection
Turn POS activity into clear operational evidence
POS Guardian connects POS reports, camera timestamps, facial access checks, AI movement cues, and human review into clear evidence packs for owners. A 7-day review tells you either way — no more guessing.
Quiet surveillance. Owner intelligence. Controlled evidence.
Same operator, 2nd flagged event this shift
POS timestamp 14:22:07
Camera clip time linked
No-sale open, till area
Drawer opened without sale entry
Cash drawer event logged
Identity mismatch. Login does not match assigned operator.
POS timestamp 18:21:09
Human review required
Repeated glances near POS area
Camera timestamp 20:14:33
Matched to POS event
Only 3 drinks added to POS
Camera timestamp 19:42:21
Urgent review required
What Does POS Guardian Do?
POS Guardian helps hospitality owners see what happened, when it happened, and review flagged events in seconds instead of hours.
A POS flag comes with a camera timestamp, automatically.
Audio keyword detection — an optional layer, if necessary.
How Does It Work?
POS reports are constantly analysed*
Sales, voids, refunds, discounts, and drawer activity are checked continuously, watching for patterns that don’t add up.
AI sees what shouldn’t be there
Repeated events, odd timing, cash movement, and operator access issues get flagged the moment they happen.
Every login gets checked
When a POS user ID is entered, the system confirms the person at the till matches the expected operator.
Full POS-area AI camera detection
Hand, body, facial, and movement cues around the till — all timestamped and cross-checked.
A POS timestamp is added to the report.
Footage and POS timelines lock together
Exact event times are matched to the right window, so nothing needs guessing later. Only the flagged moment travels out, over a secure private network built for exactly that.
Reviewed in layers, delivered clearly
Every flagged event is checked before anything reaches you — evidence, timestamps, and a clear recommendation, ready to act on.
*Analysis runs continuously for POS systems with a live data feed. Others are analysed with each scheduled report instead. We confirm which applies to your setup during the site review.
Pattern Recognition
One pattern, two uses
A single event rarely means anything. The same event repeating does — and that repetition works two ways.
Feeds detection
Repeat patterns raise the risk score and carry their history forward — a flag doesn’t just say what happened, it says how often.
Feeds training, quietly
The same pattern becomes coaching material, framed as a process to fix, not a person to blame. No names attached.
Evidence Assembly
Three checks, one sealed record
Every flagged moment passes through three separate checks before it ever reaches an owner.
Live Data – Live Software
Reviewer – Supervisor – Owner
Three real screens from the actual product. No staged demo, no smoke — this is exactly what runs behind every flagged event, start to finish. Click any screen to see it full-size.
One ticket – One status – One place
Training insight
A Training Tool Built From Real Events
What owners actually get
Turn reviewed events into better routine.
- Repeat patternsShows recurring issues across shifts — patterns that are hard to notice one day at a time.
- Staff coachingUse reviewed evidence to coach calmly, clearly, and without jumping to conclusions.
- Better standardsTurn reviewed moments into stronger POS, service, cash-handling, and shift routines.
Training use is optional and based on reviewed findings, not raw AI assumptions.
Benefits of POS Guardian
Designed around real shifts, real venues
One system, one full picture
Connects what the till recorded with what the camera saw and who was logged in – reviewed as one incident, not three separate reports.
Real-time reports available*
Flagged the moment it happens, not days later when the trail’s gone cold.
Multi-venue visibility
Monitor every location from one dashboard, no matter how many tills or sites.
Evidence, not accusations
Every flag passes three layers of review before it ever reaches you.
Legal and quiet
Fully compliant setup that works discreetly, or openly as a deterrent – your call.
Built for hospitality
Designed around real shifts and real venues – not adapted from generic retail software.
*Some POS systems support live, instant flags. Others only support scheduled reports – flags arrive with your next report instead. We confirm which applies to your setup during the site review.
Loss Prevention Calculator
Use the calculator as a simple visibility check. Start with 1-3% for controlled venues, then test 5-8% for busy tourist locations, late-night trade, or higher cash movement.*
*This shows lost revenue only – the total tends to be a little higher once replacement cost is factored in too.
As a rough guide, food cost typically runs 28-35% of revenue for profitable restaurants — see how this is calculated
For bars specifically, liquor pour cost typically runs 20-25% of sales for a well-managed venue — see how this is calculated
Pricing
Start with the level that matches the venue. Every plan includes owner-ready evidence, clear reporting, and dashboard visibility for reviewed POS events.
High Priority Flags sent in 60 seconds
POS-only Review
POS report checks, risk pattern review, and owner summaries without camera setup.
Active Protection
Weekly review, priority flags, login error reporting, and trend summaries.
Multi-site
QuotedFor owners with more than one venue or multiple tills who need consistent reporting, review flow, and evidence packs across locations.
3-Month Silent Audit
฿34,500A focused three-month review to see exactly what’s happening before committing to ongoing protection. Find out more →
*Includes standard processing. Additional cloud processing, storage, or unusually high usage may be quoted separately.
Hardware, cameras, and installation are quoted separately after site review.
Frequently Asked Questions
Common questions before you get started
Yes — it’s written into the employment contract before POS Guardian goes live, covering CCTV, audio, and login checks. From there, it’s your call: use it openly as a deterrent, or quietly to find out where the leaks actually are.
No — it works alongside it. POS Guardian links your existing POS-area camera footage to the moment that triggered a flag, so you’re watching the specific clip that matters, not hours of footage.
Yes. Facial recognition only runs at the moment of POS login — checking whether the person operating the till matches the assigned operator — not continuous tracking, and never in customer-facing or private staff areas. Most employment contracts already include standard PDPA-compliance clauses covering CCTV, audio, and login checks, so POS Guardian operates within that existing consent — nothing extra to sign.
Repeated or unusual voids, price overwrites, discounts, drawer no-sales, login mismatches, and — where camera coverage allows — served items with no matching POS entry (under-ringing). Every flag goes to human review before you ever see it; flagged as suspicious, not reported as theft.
You do. POS Guardian flags a moment for review — POS data, timestamp, camera window, reviewer notes — and it passes through triple-layered review and approval before anything reaches the owner. The system never determines guilt; it hands you the evidence to make that call yourself.
No — POS Guardian reads from your existing POS system’s reports (X-Reading, Void, Discount, Price Overwrite, Pay In/Out, and similar exports). Camera hardware is quoted separately if you don’t already have POS-area coverage.
Retention is configured per venue during installation and agreed with the owner as part of setup — not a fixed blanket number, since needs vary by venue size and local requirements.
Yes — that’s the Ready Setup tier. POS, POS-area camera planning, and reporting structure get built correctly from day one instead of retrofitted later.
POS Guardian is installed on its own dedicated connection, separate from guest and staff WiFi. This is a standard part of setup, not optional — shared networks slow down exactly when monitoring matters most, so a dedicated line is required for the system to work reliably.
POS Guardian was built from real hospitality experience across England, Europe, and Thailand, watching small moments turn into real losses when POS activity, camera timing, and staff access weren’t connected.
The problem is rarely one dramatic moment. It is usually a pattern: POS activity, camera timing, staff access, and reporting gaps that only make sense when they are reviewed together.
POS Guardian exists to make those moments easier to prove, not easier to accuse. Every flagged event goes through the same review process — checked, cross-referenced, and judged by a person — before anything is escalated to an owner or GM.
The goal is simple: give venue owners clear evidence, cleaner visibility, and fewer decisions based on gut feeling alone.
POS Guardian Ready Setup
Opening a new venue?
We help set up the POS, POS-area AI camera, review, and reporting structure properly from day one, so owners can see what is happening around the till without relying on messy exports, missed footage, or internal reporting chains.
Catch the weak spots early, before blind spots, bad routines, and unclear reporting become part of daily operations.
Schedule a dashboard demo
Leave your details and preferred time for a 15-minute dashboard demo. We will confirm availability before calling.